Welcome to Hanky Panky Shop! These Terms and Conditions outline the rules and guidelines for using our website (hankywearstyle.com) and purchasing our delicate lingerie and intimate apparel. By accessing our site and making purchases, you agree to these terms.

1. Our Shop & Products

Hanky Panky Shop specializes in premium lingerie, sleepwear, swimwear, and maternity apparel designed with comfort and elegance in mind. Our collections include:

  • Delicate lingerie and intimate apparel
  • Maternity wear designed for comfort
  • Sleepwear and loungewear
  • Swimsuits and cover-ups
  • Stylish tops and bottoms

Product Characteristics

All our products are carefully hand-checked before shipping. Due to the intimate nature of our apparel:

  • Items must be unworn, unwashed, and with all original tags attached for returns
  • Certain hygiene-sensitive items (swimwear with removed liners, intimate apparel without packaging) cannot be returned
  • We provide personalized fitting advice to help you select the perfect size

2. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate and complete information when creating an account or placing orders
  • Use the website only for lawful purposes
  • Not reproduce, duplicate, copy, or resell any products or content without permission
  • Be responsible for maintaining the confidentiality of your account credentials
  • Comply with all applicable laws and regulations

3. Ordering & Payment

Order Process

When you place an order:

  • You will receive an order confirmation email
  • We hand-check each item (processing takes 1-2 business days)
  • During holidays, additional processing time may be required

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

4. Shipping Policy

Shipping Options

  • Standard Shipping ($12.95): Via DHL or FedEx, delivery within 10-15 business days after shipping
  • Free Shipping: For orders over $50 via EMS, delivery within 15-25 business days after shipping

Shipping Limitations

We currently cannot ship to:

  • Some Asian regions
  • Remote locations not serviceable by our carriers

5. Returns & Exchanges

Return Policy

  • 15-day return window from delivery date
  • Items must be unworn, unwashed with all tags attached
  • Original packaging required (except for final sale items)
  • Non-returnable items include swimwear with removed hygiene liners, intimate apparel without original packaging, and maternity bras with removed padding

Return Process

  1. Email [email protected] with your order number and return request
  2. Wait for approval (within 2 business days)
  3. Repackage items carefully with all original tags
  4. Ship to: Hanky Panky Shop Returns, 942 D Street, Livonia, US 48150 using a trackable method

Refunds

  • Processed within 5-7 business days after we receive and inspect your return
  • Issued to original payment method
  • Original shipping fees are non-refundable

6. Intellectual Property

All content on hankywearstyle.com, including designs, text, graphics, logos, and images, is the property of Hanky Panky Shop and protected by intellectual property laws. You may not:

  • Reproduce, distribute, or create derivative works without permission
  • Use our brand name or logos without express written consent
  • Reverse engineer or attempt to extract source code from our website

7. Liability Limitations

Hanky Panky Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from product use
  • Minor color variations between product images and actual items
  • Delays or failures in delivery beyond our reasonable control
  • Lost returns that were not sent with tracking
  • Customs fees or international return shipping costs

Our total liability for any claim related to our products or services shall not exceed the purchase price of the items in question.

8. Privacy & Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information in compliance with applicable data protection laws.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our services constitutes acceptance of the revised terms.

10. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Mail: Hanky Panky Shop, 942 D Street, Livonia, US 48150

Thank you for choosing Hanky Panky Shop. We’re committed to wrapping your shopping experience in the same care we give our delicate lingerie.